The Crush Live Agent How It Works Pricing FAQ
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The AI operating system for transportation companies under pressure.

Built for The Crush.
Designed for the Entire Operation.

Prom night. Super Bowl weekend. The 4:47 PM Friday surge. AVA answers 200 simultaneous calls, books every qualified trip, and routes the overflow to your affiliate network — while your dispatcher keeps the fleet moving.

(305) 315-6562

Built by a 30-year operator who has run real phone rooms, real dispatch pressure, and real revenue operations.

THE CRUSH

Three scenarios. Every operator knows them by feel.

The phone doesn't ring. It floods. AVA is built for the floods.

Scenario 01
Prom Night

Saturday, 6 PM. Forty simultaneous inquiries. Your dispatcher is on one line, your reservationist on another, the voicemail is filling up.

Every qualified trip booked. Every VIP recognized. Zero dispatcher interrupts.
Scenario 02
Super Bowl Weekend

Corporate groups, airport pickups, affiliate overflow — all in a 72-hour window. The phone never stops. Neither can you.

200 simultaneous calls handled. Overflow routed to your affiliate network. At your margin.
Scenario 03
The 4:47 PM Friday Surge

Last-minute date nights, corporate rebookings, party buses. Forty-five minutes of chaos that dictates your Saturday.

Every caller qualified. Every trip priced. Saturday starts set.
LIVE AGENT

Watch AVA work a chauffeured call — first ring to booking.

Real inbound. Prom-night SUV. Rate quoted, VIP recognized, confirmation queued.

Inbound · Elite Executive Transport
0:00 LIVE
AUDIO SIGNAL
Now call (305) 315-6562 — hear AVA handle your call live
HOW IT WORKS

Every call, every crush window — handled in under 30 seconds.

Four steps. 200 simultaneous callers. Your dispatcher never touches the phone.

01
Answered in under a second.

Caller reaches your number — AVA picks up in your brand voice, on your script, with your fleet awareness. No hold music. No queue.

⚡ < 1 second
02
Qualified in Natural Conversation

Pickup, drop, vehicle class, passenger count, special requests, VIP recognition — all captured in a natural back-and-forth. No forms, no menus.

⚡ 15–60 seconds
03
Booked or Routed

If the fleet has capacity, AVA books it and drops it into your dispatch. If you're spoken for, the trip routes to your affiliate network — at your margin.

⚡ Instant
04
Your Dispatcher Sees the Recap

Caller, pickup, drop, rate quoted, confirmation status, escalation flags — delivered to your dispatcher in real time. No listening back to calls.

⚡ Within seconds
PRICING

Priced against leaked rides. Not receptionist services.

Every plan includes a custom-built agent, onboarding, and ongoing quality control. Month-to-month.

One leaked prom night covers a year of AVA. Choose the tier that matches your fleet.
Starter
Never leak a call.
$497/mo
+ $500 one-time setup

AVA answers, qualifies, captures trip details, sends confirmation texts, logs to your CRM. One line.

1 line · Up to 25 vehicles
Call to Start
Enterprise
Run the full operations layer.
$1,997/mo
+ $2,500 one-time setup

Pro plus outbound reactivation, review requests, renewal workflows, advanced routing, multi-line overflow, dispatcher handoff.

Multi-line · 75–150 vehicles
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White Glove
Custom build. Scoped to your fleet.
Apply
Scope priced after strategy call

Custom workflow architecture, multi-location, dedicated onboarding, ongoing optimization, strategic operator support.

By application · 150+ vehicles
Apply Now
CREDIBILITY

Built by a 17-year ground transportation operator.

This isn't software. It's an operations layer built by a 17-year ground transportation operator who sold a 100+ vehicle Phoenix operation — and knows exactly what happens when the phones go sideways on prom night.

You don't need a receptionist. You need a dispatcher that scales to 200 lines, qualifies every caller, and routes overflow to your affiliate network without anyone pressing a button.

The tech is world-class. The thinking is operator-first. That's why it actually works for fleets with 25–150 vehicles.

17
Years operating ground transportation
100+
Vehicle Phoenix operation, exited
200
Simultaneous calls AVA handles without a hold
24/7
Coverage — no dispatcher sick days
FAQ

Questions we actually get asked.

How fast can AVA be live on our lines?
Standard deployments go live within 24 hours. Deposit in, intake submitted, clock starts. We port or forward your existing number — no hardware, no dispatcher downtime.
What happens when AVA can't answer something?
AVA warm-transfers to your dispatcher with full call context — caller, pickup, drop, vehicle class, rate quoted. Smart escalation, not dead ends.
How many simultaneous calls can AVA handle?
200 simultaneous inbound calls with zero hold time. AVA scales with the crush — prom night, Super Bowl weekend, Friday 4:47 PM — without ever dropping a caller.
How much does it cost?
Starter $497/mo + $500 setup. Pro $997/mo + $1,500 setup. Enterprise $1,997/mo + $2,500 setup. White Glove by application. Priced against leaked rides, not receptionist services.
Can AVA work with my affiliate network for overflow?
Yes. When your fleet is spoken for, AVA routes the qualified trip to your affiliate network at your margin — not back to voicemail, not to a competitor. Overflow stays inside your revenue.

Your next crush window
is already scheduled.

(305) 315-6562