List Open 24 Hourson Google.And mean it.
A traditional 24 hour answering service picks up, writes down a message, and bills you by the minute for it. AVA answers every hour Wisconsin runs, captures the caller's problem and address, and routes it to whoever is on call. You wake up to a real intake, not a sticky note that says call back.
Searches that bring owners here
The calls come after hours.
Look at when the phone actually rings in this trade, and the case for round-the-clock coverage makes itself.
Nearly half of home-service calls land outside business hours, and after-hours emergencies convert 73% higher than daytime ones. Source: AgentZap
Between one in ten and one in seven HVAC calls arrive after hours, when the front desk is already dark. Source: ServiceTitan
At 2 PM a caller can reach roughly fifty shops. At 2 AM, about three. The field thins out at the exact hour the panic peaks.
A message taker at per-minute rates, or AVA at one flat price
A traditional human answering service runs anywhere from 75 to 1,725 dollars a month, and the meter is the whole game. You pay per minute or per call, so a talkative caller costs more and a storm night costs a lot more. For that, you get a message: a name, a number, a note to call back in the morning. By then the caller has already tried the next shop in the results.
AVA is 497 dollars a month, flat. The bill does not move whether the phone rings twice or two hundred times, and AVA does not stop at a message. It captures the caller's problem and address, triages the true emergency from the estimate that can wait, and routes it to whoever is on call. You get a working intake instead of a stack of callback notes, at one price you can plan around.
Per-minute or per-call — and it still just takes a message you return cold. Industry range
Flat monthly, one line. AVA captures the emergency, triages it, and routes it to your on-call — sample data, dispatcher will confirm.
The intake load.
24-Hour Answering Service questions.
Does AVA replace my answering service?
For most home-service shops, yes. AVA answers around the clock, captures the caller's problem and address, and routes it to your on-call tech. Where a message service hands you a name and number, AVA hands you a working intake. Some operators keep a human service for overflow at first and let AVA carry the after-hours load.
How is 497 flat possible when a human service bills by the minute?
AVA is an AI voice agent, not a room full of operators, so there is no per-minute meter running. One flat 497 dollars a month covers the calls whether it is a quiet Tuesday or a storm night with the phone lit up. Setup is separate and scoped to your shop.
Will it work with my CRM or dispatch?
AVA is built to hand off, not to trap your data. Captured calls can flow to your CRM or dispatch board as a tagged record, and the on-call tech gets a text with the intake. If you run something custom, that gets scoped during setup.
How fast can it go live?
Most shops are up within a few days. We map how your calls should be triaged and routed, point your after-hours line at AVA, and test it on real calls before it carries live traffic. You keep your number, and your cell still rings first.
Let's scope it.
Point your after-hours line at AVA and see what a real intake looks like at 2 AM. 414-240-8930.
Live demo line. Hear AVA answer a real call flow.
We'll map your call flow, handoff rules, and where AVA should route each request.
Open Calendar →