Your dispatch deskjust got a second brain.
AVA answers ride calls, captures trip details, quotes from your rate rules, checks flight context, captures greeter instructions, and writes clean reservation records into your dispatch stack — before the caller hangs up.
Dispatch intake, not generic coverage.
Reservation Intake
The caller talks normally. The trip fields fill cleanly — pickup, dropoff, date/time, passenger count, vehicle class, bags, notes, contact, corporate account — all captured without a form.
Dispatch-Aware Answering
Knows airport transfer vs hourly charter vs wedding vs executive vs shuttle vs last-minute change. Routes urgent to dispatch, escalates VIP and out-of-policy.
Rate-Sheet Quoting
Quotes from your rules, not a guess — service area, vehicle classes, airport rules, hourly minimums, zone or mileage, wait-time, meet-and-greet flags. "Estimate only" language where confirmation is required.
Flight-Status Concierge
Airline, flight number, terminal, pickup buffer, baggage, greeting notes. Flight-status logic supports timing and dispatcher review. Airport calls get airport context.
Greeter Instructions
The AI captures every detail your chauffeur needs to nail the airport greet — name for the sign, terminal, baggage claim, curbside vs inside, VIP notes — then hands it clean to the driver. The AI sets it up; your chauffeur delivers it.
CRM + Dispatch Writeback
The call ends with a usable reservation record. Writes trip request into your CRM or dispatch software, shared inbox, or queue. Dispatcher confirms instead of rebuilding from scratch.
Outbound Lead Recovery Also Does
Caller asked for a quote and disappeared? AVA follows up. Quote-lead callback, missed-call recovery, corporate follow-up, ride confirmations, post-trip surveys. Useful when fleets run lead-gen.
Custom Voices
Any voice. Any tone. Any language. Male or female — premium synthetic, or your own cloned voice (even the owner's). Your brand should sound like your brand.
24/7 + Multilingual
Nights, weekends, holidays, overflow — and switches language mid-call when the caller does. Every shift, every language your corporate accounts need.
The crush is where this earns its keep.
Friday airport rush. Prom weekend. Concert let-out. Corporate surge. Three callers at once and the next ride goes to whoever answers first. AVA answers the surge, captures the ride, quotes from your rules, texts the passenger, alerts dispatch, and leaves a clean record.
Before Hangup
Trip captured, quote given, passenger texted, dispatcher alerted — all before the call ends.
Flight-Aware Intake
Airline, terminal, baggage, pickup buffer — captured cleanly and tied to the reservation record for the dispatcher.
Dispatch-Ready Record
Reservation lands in your dispatch stack with summary, source, tags, and greeter notes attached. Dispatcher confirms, not rebuilds.
Surge Absorption
Built for burst capacity, scoped to your call volume. When everyone calls at the same moment, none of them get voicemail.
Everything lands in your dispatch stack.
Reservation lands in the system you already run. Secure SIP and BYOC for telephony. PII handled with care. Post-call transcripts, summaries, and QA on every call. Complex calls escalate to a human — AVA is accountable infrastructure, not a black box.
Custom-built around how your desk works.
No public fixed price for serious dispatch systems — call volume, integrations, and rate logic decide the build. Every operation gets scoped before work starts. Get a live dispatch call first. Then we'll scope the build.
Questions operators ask.
What does AVA actually do on a reservation call?
AVA answers, captures pickup, drop-off, date and time, passenger count, vehicle class, bags, contact, corporate account, and any notes — then quotes from your rate rules, captures greeter instructions for airport runs, writes a clean reservation record into your dispatch stack, and alerts the dispatcher before the caller hangs up.
Does AVA work alongside Limo Anywhere or other dispatch software?
Yes. AVA pushes captured trip data into the dispatch stack you already run — Limo Anywhere via Zapier, GoHighLevel, shared inbox, or your operator-side queue. Your dispatcher confirms; AVA doesn't dispatch the driver.
Can AVA quote from our rate sheet?
Yes. AVA quotes from your rules — service area, vehicle classes, airport rules, hourly minimums, zone or mileage, wait-time, and meet-and-greet flags — with "estimate only" language where confirmation is required.
How does AVA handle airport runs?
AVA captures airline, flight number, terminal, pickup buffer, baggage notes, and greeting preferences. Flight-status logic supports timing and dispatcher review. The AI captures the meet-and-greet detail — your chauffeur delivers it.
Will AVA replace my dispatcher?
No. AVA takes the intake load so the dispatcher dispatches. Three calls hit at once — AVA takes all three, captures the trips, and the dispatcher works the manifests instead of fighting the phones.
What about a Friday afternoon airport surge?
Built for burst capacity, scoped to your call volume. AVA answers the surge, captures the ride, quotes from your rules, texts the passenger, alerts dispatch, and leaves a clean record. No more voicemail leak when the next ride goes to whoever answers first.
Does AVA do outbound for ground transportation?
Yes — inbound is the lead capability, but AVA also handles quote-lead callbacks, missed-call recovery, corporate account follow-up, ride confirmations, and post-trip surveys. Useful for fleets running lead-gen to keep vehicles full.
We've been
on your phone.
Shane Handel. 30 years operating, 17 years specifically in transportation. Owned Maxim Limousine in Scottsdale, Arizona. Used Limo Anywhere and FastTrack daily. Lived the missed calls during peak hours, the after-hours requests, and the rush when three calls hit at once.
AVA exists because the phone problem never got solved the right way for ground transportation. AVA is not software you install and hope your team uses — it's a voice operations system configured around how dispatch desks actually take calls and confirm trips.
Ready?
The next ride should be captured before your competitor answers.
Test the reservation agent. AVA calls your phone like a real dispatcher and walks the intake — use a real pickup, airport, vehicle type, and a messy change mid-call. That's the demo.
Run the demo →We'll map your call flow, rate rules, dispatch handoff, and where AVA writes the reservation record.
Open calendar →