Emergencyat 11 PM.AVA answersin one ring.
No heat in February. Burst pipe at 2am. Panel sparking. AVA captures the address, the urgency, the access details, and routes the call to your on-call tech before the customer dials your competitor.
The intake load.
Three steps.
We Scope
Twenty-minute call. What you service. What your peak hours look like. What software your team already uses. We map AVA to your existing dispatch workflow.
We Build
AVA gets your service area, your emergency triage script, your tech rotation, your scheduling rules. We test against real call scenarios before going live.
You Forward
Call forwarding from your business line. AVA picks up while your techs are on the road, on the roof, or under the sink.
Questions operators ask.
Can AVA dispatch emergency calls?
AVA captures emergency details — no heat, no water, electrical hazard — and routes the call to the on-call tech by SMS, phone, or your dispatch software. Sub-second answer means the customer never reaches voicemail at 11pm.
Does AVA work with ServiceTitan, Jobber, Housecall Pro, or FieldEdge?
Yes. AVA pushes captured jobs, estimates, and schedule changes into whatever scheduling and CRM tool you already run.
Can AVA tell a repeat customer from a new one?
Yes. AVA recognizes returning callers, pulls their job history, and routes them differently than a quote-shopper hitting your number for the first time.
What about peak season — storm calls, heat waves, freezes?
AVA answers every call. Two hundred plus simultaneous calls. Your team works the jobs that pay; AVA handles the intake load.
Will AVA quote prices?
AVA captures the job scope and books the estimate or service call. Pricing decisions stay with your team — AVA never freelances on quotes.
Let's scope it.
Twenty minutes. We figure out if AVA fits your operation. Pricing on the homepage.
Direct line. Mon–Fri 8a–5p CDT.