List Open 24 Hourson Googleand mean it.
A traditional answering service takes a message and bills you by the minute to do it. When the caller says the panel is sparking, a note sitting in a queue is not an answer. AVA picks up, runs a safety-first triage, captures the address and the fault, and routes it to your on-call tech so your callback starts with the full picture.
What electricians search before they switch
The calls come after hours.
The research on after-hours home-service calls backs up what every electrician already suspects.
Nearly half of home-service calls land outside business hours, and after-hours emergencies convert 73% higher than daytime ones. Source: AgentZap
Between one in ten and one in seven HVAC calls arrive after hours, when the front desk is already dark. Source: ServiceTitan
At 2 PM a caller can reach roughly fifty shops. At 2 AM, about three. The field thins out at the exact hour the panic peaks.
A message pad at per-minute prices, or AVA at 497 flat
A traditional human answering service in this trade runs anywhere from about 75 dollars a month for a bare-bones plan to 1,725 dollars a month once the per-minute and per-call charges stack up. You are paying a stranger to write down a name and a number and read it back to you later. On a busy night that meter runs while the caller spells out an address, and the person on the line has no way to tell a dead outlet from a burning smell.
AVA is 497 dollars a month, flat. No per-minute and no per-call charges creeping onto the invoice. AVA answers in your shop's name, runs a safety-first triage, captures the address and the fault, and routes it to your on-call tech so the callback starts with the full picture. It is not a message pad with a meter running; it is coverage that sorts the sparking panel from the loose breaker before you ever pick up.
Per-minute or per-call — and it still just takes a message you return cold. Industry range
Flat monthly, one line. AVA captures the emergency, triages it, and routes it to your on-call — sample data, dispatcher will confirm.
The intake load.
Electrician Answering Service questions.
Does AVA replace my current answering service?
For most Wisconsin electrical shops, yes. AVA does the answering, the triage, and the routing a human service does, without the per-minute meter and without a message pad that cannot tell a sparking panel from a flickering light. Keep your old service running a month and compare the intake side by side.
How is 497 a month flat, and what is included?
AVA is an AI voice agent, not a room full of operators, so the bill does not climb with your call volume. The flat 497 a month covers 24/7 answering, safety-first triage, caller and job details captured, and routing to your on-call tech. No per-minute and no per-call charges stacking up on the invoice.
Will it work with my CRM or dispatch setup?
AVA sends the intake as a text and drops it into common CRMs, so the details land where your dispatch already looks. If you run a specific system, we set the routing to match it during setup rather than making you change how you work.
How fast can it be set up?
Most shops are answering within a few days. We script AVA to your trade, your service area, and your on-call order, run test calls with sample data, and only point your line at it once you have heard it handle a panel call the way you would.
Let's scope it.
Hear AVA take a sparking-panel call, then decide if your line should ring here after hours. Statewide Wisconsin, 414-240-8930.
Live demo line. Hear AVA answer a real call flow.
We'll map your call flow, handoff rules, and where AVA should route each request.
Open Calendar →