Does it work with my scheduling software?

AVA books on your calendar and every job lands in your CRM, texts and inbox. Your own scheduling software is scoped on a fifteen-minute setup call.

Yes. When AVA is set up for a business, it books the job on the calendar and every job lands in your CRM, your texts and your inbox. If the business runs its own scheduling software or another CRM, we scope that connection on a fifteen-minute setup call.

AVA answers calls and books jobs. Answers every call. Knows your business. Quotes your rates. Books the job.

Here is how it works.

  1. The phone rings on the number customers already call. AVA answers in the business's name.
  2. It takes the details: name, phone number, address and what the caller needs. A furnace that won't start. A panel that keeps tripping. A new patient who wants a first visit.
  3. It quotes the rates the business gave it, if the caller asks.
  4. It offers open times from the calendar and books the job while the customer is still on the phone.
  5. The customer gets a confirmation text with the time.
  6. The job lands with the owner, with the recording and the transcript.

That part comes standard. Booking on the calendar does not wait on any other software.

Now the software the business already runs. Some shops dispatch from a field service program. Some dental offices schedule in practice software. Some businesses keep customers in a CRM they have used for years. On the setup call we look at what the business uses and scope the connection, so the job shows up where the team already works and the team doesn't copy it over by hand.

The connection is part of the build. We handle the setup. Start simple, or go all the way to a full custom build around how your business runs, from the first call to the follow-up. Connected and custom work is priced after a fifteen-minute setup call. Full price in writing before you start.

What stays with you: the software is yours. Once it is connected, AVA writes into it. It does not replace it. You decide which software gets connected and what goes in, your calendar decides which times callers are offered, and your team keeps working from the same screens.

Questions

Does AVA need my scheduling software to book a job?

No. AVA books on the calendar as standard, and every job lands in your CRM, texts and inbox.

Can it connect to the software I already use?

We scope that connection on a fifteen-minute setup call and handle the setup.

Do I have to switch software?

No. Your team keeps working from the screens it uses today.

Call and talk to AVA: 414-240-8930

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Last reviewed: 2026-10-17

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