What does the owner get after a call?

Every job lands in your CRM, your texts and your inbox. The recording and the transcript come with it, and every call shows on the owner's dashboard.

Here is what happens, step by step, when AVA is set up for a business.

1. The phone rings on the number customers already call. AVA answers every call in the business's name.
2. AVA knows the business: the services, the hours, the service area and the rates. It takes the caller's name, phone number, address and what they need. A sump pump that quit. An outlet that sparks. A roof that leaks over the kitchen.
3. It quotes the rates if the caller asks, offers open times and books the job while the customer is still on the phone.
4. The customer gets a confirmation text with the time.
5. The job lands with you, with the recording and the transcript.

That is the four beats in one call. Answers every call. Knows your business. Quotes your rates. Books the job.

The call itself is kept. Every call is recorded and written out. If a job says "no heat, two kids at home," you can play the call and hear it from the caller. If an address looks wrong, you can read exactly what was said.

Every call shows on the dashboard: who called, when, what they needed and what happened. Call details can go to a spreadsheet too, if the business wants one.

What about a call AVA can't handle? It follows the choice the owner made at setup: send the call to the owner's cell, take a message, or set up a callback. When a call should go to a person, AVA hands it to someone on the team.

New leads count too. When someone fills out the website form, AVA calls them back the moment they do and books them on that call. That job lands the same way.

What stays with you: the record is yours. Every call, recording, transcript and booked job is yours to read, play and keep. You set the rates and the hours, you choose what happens to the calls AVA can't handle, and you can change any of it.